Customers can avoid being scammed by taking a few precautions:
Red flags for scam activity
How to protect yourself
Any Chesapeake customer who believes he or she has been a target of a scam is urged to contact their local police, and call Customer Care immediately at 800-427-0015 to report the situation.
We want to hear about your latest website experience. TAKE THE SURVEY and you could win a $100 Visa Gift Card!
In the interest of your safety and the safety of our employees, our walk-in offices are closed.
We have resources available for our customers who are experiencing financial hardship as a result of the Coronavirus Pandemic. Visit SandpiperEnergyresponds.com for alternate bill pay options, and important updates.
PLEASE NOTE:
We have been experiencing extremely high call volumes resulting in longer than expected hold times. Also, our response time to your online inquiries could range from 24 -72 hours. Our Customer Care Team is working as quickly as possible to respond to each inquiry in the order in which they are received. Thank you for your patience and understanding during this exceptionally busy time.