Customers can avoid being scammed by taking a few precautions:
Red flags for scam activity
How to protect yourself
Any Chesapeake customer who believes he or she has been a target of a scam is urged to contact their local police, and call Customer Care immediately at 800-427-0015 to report the situation.
Our call center will be closed in observance of Memorial Day beginning at 3:30 P.M. on Friday, May 22, 2020. We will re-open on Tuesday, May 26, 2020 at 8:00 A.M. EST. If you have an emergency, please call 1.800.427.0015.
In the interest of your safety and the safety of our employees, we are closing our walk-in offices until further notice.
To assist our customers during this difficult time, and potential financial hardship, extended payment arrangements are available, and we have suspended service disconnection and late fees until further notice.
We are monitoring and responding to the Coronavirus Pandemic. Visit SandpiperEnergyresponds.com for alternate bill pay options, and important updates.
We are prepared and will continue our commitment to providing safe, reliable energy.