Customer Service

We personally care about our customers and the communities we serve — treating you like family. We have a proven track record in providing energy solutions that meet the needs of our customers.

Get the latest energy news from Sandpiper Energy. Energy Talk – Fall 2019 is now available.

For Customer Service, questions on bills, or scheduled service, please contact our offices Monday-Friday, 8AM-5PM, at 800-427-0015.

Important Phone Numbers:
Pipeline Safety Hotline: 302-736-7825
Miss Utility: 811
Maryland Public Service Commission: 800-492-0474

32145 Beaver Run Drive, Salisbury, MD  21804


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In the interest of your safety and the safety of our employees, we are closing our walk-in offices until further notice.

To assist our customers during this difficult time, and potential financial hardship, extended payment arrangements are available, and we have suspended service disconnection and late fees until further notice.

We are monitoring and responding to the Coronavirus Pandemic. Visit for alternate bill pay options, and important updates.

We are prepared and will continue our commitment to providing safe, reliable energy.