Sandpiper Energy is committed to an on-going public awareness program in the firm belief that effective communications with our neighbors is the proper way to conduct our business. Below you will find the framework of procedures and policies that will allow Chesapeake Utilities – Delmarva Natural Gas and Sandpiper Energy to better communicate to a variety of key audiences in the communities where we live and operate pipelines.
In the interest of your safety and the safety of our employees, our walk-in offices are closed.
We have resources available for our customers who are experiencing financial hardship as a result of the Coronavirus Pandemic. Visit SandpiperEnergyresponds.com for alternate bill pay options, and important updates.
We have been experiencing extremely high call volumes resulting in longer than expected hold times. Also, our response time to your online inquiries could range from 24 -72 hours. Our Customer Care Team is working as quickly as possible to respond to each inquiry in the order in which they are received. Thank you for your patience and understanding during this exceptionally busy time.