BEWARE OF SCAMS. Sandpiper Energy will never call you to demand payment. Our policy is to ask customers to call us for information on their account. If you receive a call asking for immediate utility payment, hang up and contact Sandpiper immediately to verify your account status.
REMINDER – Sandpiper Energy will not call or send anyone to your home to ask for payment of review your bill without proper notification and identification. You have the right to question anyone going to your home and deny any request for payment of documents. Contact your utility company for verification.
In the interest of your safety and the safety of our employees, our walk-in offices are closed.
We have resources available for our customers who are experiencing financial hardship as a result of the Coronavirus Pandemic. Visit SandpiperEnergyresponds.com for alternate bill pay options, and important updates.
We have been experiencing extremely high call volumes resulting in longer than expected hold times. Also, our response time to your online inquiries could range from 24 -72 hours. Our Customer Care Team is working as quickly as possible to respond to each inquiry in the order in which they are received. Thank you for your patience and understanding during this exceptionally busy time.