Welcome to Sandpiper Energy, a Chesapeake Utilities company. We are proud to provide you with reliable and cost effective propane or natural gas service starting on June 1, 2013.
As you may know, Chesapeake Utilities Corporation (NYSE: CPK) has received all approvals necessary and has officially acquired the operating assets of Eastern Shore Gas Company (ESG), your previous propane supplier. With the acquisition of ESG, Chesapeake introduces Sandpiper Energy (www.sandpiper-energy.com), the new gas service provider in Worcester County.
Sandpiper Energy will initially continue to provide propane distribution service to approximately 11,000 residential and commercial customers located primarily in Ocean City, West Ocean City, Ocean Pines, Berlin, Pocomoke and Snow Hill. The propane distribution service is provided from central storage facilities through underground gas distribution mains and services.
We are currently evaluating the potential conversion of certain former ESG facilities from propane to natural gas, and we will proceed with conversion where economically feasible. As our customer, you will be charged regulated rates and prices based on the rate schedules approved by the Maryland Public Service Commission regardless of whether you use propane or natural gas. We estimate that in the first year we will save Worcester County customers over one million dollars in energy costs based on these approved rate schedules and prices.
Our parent Company, Chesapeake Utilities Corporation, is a diversified utility company engaged in natural gas distribution, transmission and marketing; electric distribution; propane gas distribution and wholesale marketing; advanced information services and other related services. With the addition of ESG customers, Chesapeake, through several divisions and subsidiaries, will provide natural gas and propane distribution service to approximately 103,800 customers on the Delmarva Peninsula. Chesapeake owns and operates a 428-mile interstate pipeline that transports natural gas from various points in Pennsylvania to customers in Delaware, Maryland, and Pennsylvania through Eastern Shore Natural Gas, their pipeline transmission subsidiary.
Sandpiper Energy customers will be served by employees of the Chesapeake Utilities family, who are committed to meeting all of your energy needs. Over the course of the coming months, you will see both the Sandpiper Energy and Chesapeake Utilities logos on many of our service vehicles in your area. For former ESG customers, now Sandpiper Energy customers, we initiated meter reading on June 10 and billing will begin the week of June 17. Your bills will contain the Sandpiper Energy name and logo. We understand that you may have some questions and invite you to contact our local office:
32145 Beaver Run Drive
Salisbury, MD 21804
You can learn more about Sandpiper Energy by finding us on the web at: www.sandpiper-energy.com. In addition, expect to see further communications from us in the coming weeks and months on a variety of service topics and subjects.
We look forward to serving you and meeting your propane or natural gas needs. Again, we welcome you to Sandpiper Energy, a Chesapeake Utilities Company.
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In the interest of your safety and the safety of our employees, our walk-in offices are closed.
We have resources available for our customers who are experiencing financial hardship as a result of the Coronavirus Pandemic. Visit SandpiperEnergyresponds.com for alternate bill pay options, and important updates.
We have been experiencing extremely high call volumes resulting in longer than expected hold times. Also, our response time to your online inquiries could range from 24 -72 hours. Our Customer Care Team is working as quickly as possible to respond to each inquiry in the order in which they are received. Thank you for your patience and understanding during this exceptionally busy time.