With extremely low temperatures and high winds plaguing the Delmarva Peninsula for the next several days, Chesapeake Utilities and Sandpiper Energy crews are on standby to ensure safe, reliable service and to assist any customer who is experiencing a natural gas issue, should one occur. Chesapeake Utilities and Sandpiper Energy encourage customers to consider saving money using conservation techniques. During extreme weather, there are a few measures customers can take to save money and keep their homes safe:
In the interest of your safety and the safety of our employees, our walk-in offices are closed.
We have resources available for our customers who are experiencing financial hardship as a result of the Coronavirus Pandemic. Visit SandpiperEnergyresponds.com for alternate bill pay options, and important updates.
We have been experiencing extremely high call volumes resulting in longer than expected hold times. Also, our response time to your online inquiries could range from 24 -72 hours. Our Customer Care Team is working as quickly as possible to respond to each inquiry in the order in which they are received. Thank you for your patience and understanding during this exceptionally busy time.